Solutions for Massachusetts
Massachusetts Digital Accessibility + ADA Title II Compliance
Massachusetts sets a high bar — the Enterprise Digital Accessibility Policy requires WCAG 2.1 AA for all digital assets, and PDFs must meet the PDF/UA standard (ISO 14289). Agencies that fall short risk losing capital funding. With the federal ADA Title II deadline on top, CASO Comply remediates your documents at scale so you meet both the Commonwealth's and federal requirements fast.
What Massachusetts Already Requires
The Commonwealth goes further than most states — PDF/UA compliance, a Chief IT Accessibility Officer, and capital funding tied to accessibility. CASO Comply handles the document remediation at scale.
Enterprise Digital Accessibility Policy
The Commonwealth's enterprise policy establishes WCAG 2.1 Level A and AA as the minimum technical standard for all digital assets — web apps, mobile apps, multimedia, electronic documents, and AI integrations. PDF documents must also meet ISO 14289-1:2014 (PDF/UA).
MGL Chapter 7D — EOTSS Authority
Massachusetts General Laws Chapter 7D requires all executive department agencies to adhere to policies set by the Executive Office of Technology Services and Security (EOTSS), including digital accessibility standards.
Chief IT Accessibility Officer
Massachusetts created a dedicated Chief IT Accessibility Officer role in July 2023 to improve accessibility of state services. This role drives policy enforcement and provides guidance to agencies across the Commonwealth.
Capital Funding Enforcement
Agencies that violate the Enterprise Digital Accessibility Policy may be ineligible for capital funding, and domain name requests for non-compliant digital assets will be denied — giving the policy real consequences.
The Federal Clock Massachusetts Is Following
The DOJ's ADA Title II web rule says “web content” includes documents posted on the site — which is why public-facing PDFs that are still in use are in scope.
Deadline Passed
April 24, 2026
Massachusetts agencies serving populations of 50,000 or more
This deadline has passed. Non-compliant agencies are now subject to enforcement.
Approaching
April 26, 2027
Smaller Massachusetts entities and special districts serving populations under 50,000
Approximately 13 months remain to achieve full compliance.
Why Massachusetts Entities Choose CASO Comply
Meet the PDF/UA Requirement
Massachusetts is one of the few states that explicitly requires PDF documents to meet ISO 14289-1:2014 (PDF/UA) — not just WCAG. CASO Comply remediates to both standards simultaneously, so your documents pass the Commonwealth's higher bar for PDF compliance.
Protect Your Capital Funding
The Enterprise Digital Accessibility Policy ties compliance to capital funding eligibility. Agencies with inaccessible digital assets risk losing funding and having domain requests denied. CASO Comply clears your document backlog so accessibility doesn't become a budget problem.
No Accessibility Expertise Required
Even with a Chief IT Accessibility Officer at the state level, most Massachusetts agencies don't have WCAG or PDF/UA specialists on staff. CASO Comply handles structure tagging, alt text, reading order, and metadata automatically so your team can meet the standard without specialized training.
How CASO Comply Helps
A complete solution for Massachusetts document accessibility — from discovery to remediation to ongoing compliance.
SiteScan Document Inventory
Automated crawling of your entire web presence to identify every PDF, Word document, and spreadsheet. Know the full scope of your compliance gap in hours, not months.
Automated Remediation at Scale
AI-powered remediation processes thousands of documents per day. Structure tagging, alt text generation, reading order correction, and metadata cleanup — all automated.
Certificate of Compliance
Every remediated document receives a verifiable compliance certificate with before-and-after scoring. Audit-ready documentation for DOJ inquiries.
Ongoing Monitoring
New documents are scanned automatically as they are published. Stay compliant as your content library grows.
Start Your Massachusetts Compliance Assessment
Find out how many inaccessible documents are on your website. Our free SiteScan identifies every PDF and document that needs remediation.
Schedule a Compliance Assessment