Solutions for Government

ADA Title II Document Compliance for Government

The DOJ's final rule on ADA Title II digital accessibility is here. Every PDF, document, and digital asset on your government website must meet WCAG 2.1 AA standards — or face enforcement.

The Deadlines Are Set

The DOJ published its final rule on April 24, 2024. Compliance deadlines are based on population size.

Deadline Passed

April 24, 2026

State and local governments serving populations of 50,000 or more

This deadline has passed. Non-compliant agencies are now subject to enforcement.

Approaching

April 26, 2027

State and local governments serving populations under 50,000

Approximately 13 months remain to achieve full compliance.

What Digital Content Is Covered

Title II applies to all digital content and services offered by state and local government entities.

  • Public-facing websites and web applications
  • PDF documents published on government sites
  • Microsoft Office documents (Word, Excel, PowerPoint)
  • Third-party content hosted on government domains
  • Mobile applications and digital kiosks
  • Video and multimedia content

The Cost of Non-Compliance

ADA violations carry real financial and legal consequences for government agencies and their leadership.

DOJ Investigations

The Department of Justice actively investigates state and local governments for digital accessibility violations under Title II.

Financial Penalties

$75,000 for a first violation and $150,000 for subsequent violations, plus attorney fees and remediation costs.

Private Lawsuits

Citizens can file lawsuits under the ADA for inaccessible digital content. Settlements regularly exceed six figures.

Reputational Damage

Public records of non-compliance erode constituent trust and can become a political liability.

How CASO Comply Helps

A complete solution for government document accessibility — from discovery to remediation to ongoing compliance.

SiteScan Document Inventory

Automated crawling of your entire web presence to identify every PDF, Word document, and spreadsheet. Know the full scope of your compliance gap in hours, not months.

Automated Remediation at Scale

AI-powered remediation processes thousands of documents per day. Structure tagging, alt text generation, reading order correction, and metadata cleanup — all automated.

Certificate of Compliance

Every remediated document receives a verifiable compliance certificate with before-and-after scoring. Audit-ready documentation for DOJ inquiries.

Ongoing Monitoring

New documents are scanned automatically as they are published. Stay compliant as your content library grows.

Built for Government

CASO has served government clients for over four decades. We understand procurement, compliance requirements, and the stakes involved.

  • SOC 2 Type II certified
  • HIPAA compliant processing
  • NYSID contract holder
  • Active government contracts across New York State
  • 40+ years of document management experience
  • Dedicated government account team

Start Your Compliance Assessment

Find out how many inaccessible documents are on your website. Our free SiteScan identifies every PDF and document that needs remediation.

Schedule a Compliance Assessment